Alpha

Competencies

Technology

As a learning technology specialist, you'll need a good grasp of the technologies that underpin websites, mobile apps, communication tools and the connections between them.

Sub-category Level 1 - Foundation Level 2 - Practitioner Level 3 - Advanced
Applications Able to describe the similarities and differences between types of learning delivery and content authoring platforms Able to assess the strengths and weaknesses of an organisation's existing technology landscape in the context of learning. Able to select software that will support the required learning strategy whilst fitting into the organisation's existing and future technology landscape.
Software development Able to adapt HTML, CSS and Javascript in simple web pages Able to describe the components of a typical web application full software stack Able to setup a web application for demo or testing purposes
Infrastructure Able to identify the main infrastructure components required for web application delivery Able to setup an infrastructure suitable for demonstrations of a web application Able to describe typical infrastructure designs used in high demand applications
Integration Able to describe the similarities and differences between different approaches to data integration Able to explain the advantages and disadvantages of different approaches to data integration Able to define the integration requirements for multiple real-time and batch processes between two or more systems
Standards Able to name and describe the common standards and specifications in use within the Training and Education industries Able to explain, to a non-technical audience, how the standards work Able to explain, to a technical audience, how the standards work

Learning solution design

You are likely to be the person asked to design a solution that will meet your customer's needs - based on a strong theoretical and practical background.

Sub-category Level 1 - Foundation Level 2 - Practitioner Level 3 - Advanced
Understanding learning Able to describe several theoretical models of how learning works Able to explain how models of learning can be translated into designs Able to design learning interventions using methods that have a strong theoretical and evidence base
Design for motivation Able to describe the difference between intrinsic and extrinsic motivation Able to explain different approaches to developing and sustaining motivation Able to design products and their surrounding communication activities that engage and motivate
Visual design Able to describe the key elements of visual design Able to explain how visual design can help people to access information and retain knowledge Able to design products that use visual design effectively, across multiple sizes of device
Activity design Able to write learning objectives that use tools such as Bloom's taxonomy Able to identify where learners will struggle with the learning objectives Able to define activities that help people to practice achieving the learning objectives
Accessible design Able to describe how differences in motor, cognitive, visual and auditory abilities can cause problems for people in online learning Able to explain how to test online materials and systems for accessibility Able to design learning materials and/or systems that take into account relevant differences in ability

Commercial

You will probably need to contribute to sales or funding proposals, manage procurement of new technology and work with suppliers.

Sub-category Level 1 - Foundation Level 2 - Practitioner Level 3 - Advanced
Understanding requirements Able to define the requirements for a part of a single component of a learning solution Able to define the requirements for a learning solution containing multiple components Able to define the requirements for a complex solution which incorporates learning alongside other organisation-wide changes
Costing Able to produce cost estimates for a single component of a learning solution Able to produce cost estimates for a learning solution containing multiple components Able to produce cost estimates for a complex solution which incorporates learning alongside other organisation-wide changes
Proposals Able to describe the key components of a solution proposal Able to clearly and concisely document the client's needs and a solution that meets those needs Able to create a client-facing solution proposal that contains all the key components
Procurement Able to describe the stages in a typical procurement process Able to choose an appropriate procurement methodology for a particular context Able to decide on a supplier for a complex solution based on a multi-factor procurement process
Supplier management Able to identify risks and issues relating to suppliers and their delivery Able to find ways to manage risks and issues relating to suppliers and their delivery Able to handle complex and difficult supplier management situations

People

You will be translating between technical and non-technical audiences - and working at multiple levels within your organisation.

Sub-category Level 1 - Foundation Level 2 - Practitioner Level 3 - Advanced
Talking to non-technical people Able to describe simple learning and technical concepts in terms that can be understood by non-specialists Able to use multiple methods to communicate complex technical and learning solutions to non-specialists at all levels of the organisation Able to use non-technical language to help decision-makers choose between complex learning and technical solutions
Talking to technical people Able to explain the meanings of key technical terms used within the elearning industry Able to ask questions of IT terms using terms they will understand Able to communicate requirements in terms that will be understood by IT teams
Communicating in writing Able to different types of writing style Able to choose an appropriate style for the medium, the content and the audience Able to create short documents that clearly communicate the required concepts to the audience
Communicating visually Able to identify where designers have used the key components of visual design Able to describe the key components of visual design Able to apply the key components of visual design when creating materials for specific audiences
Communicating in person Able to identify the techniques used to enable effective spoken communication Able to work with peers to communicate complex concepts Able to clearly explain complex concepts to audiences at all organisational levels, individually and in small & large groups

Projects

You will be working within, and often leading, projects of various types, sizes and complexity

Sub-category Level 1 - Foundation Level 2 - Practitioner Level 3 - Advanced
Methodologies Able to describe the differences between agile and waterfall project methodologies Able to assess the strengths and weaknesses of methodologies in a particular context Able to choose the best project methodology to use on multiple projects
Managing time Able to describe a range of approaches for managing tasks Able to assess which approach to use for teams on smaller projects Able to manage team tasks on large projects, using an appropriate methodology
Managing quality Able to describe a range of approaches to ensuring quality Able to assess the best approaches to ensure quality in a particular context Able to use a range of approaches to ensure quality in multiple projects
Managing costs Able to record project costs clearly and accurately Able to estimate and justify potential project costs for a small project Able to estimate and justify potential project costs, using both agile and waterfall methodologies
Communication Able to contribute to internal project communications using a range of tools Able to select appropriate communication methods for particular project contexts Able to clearly communicate about projects to internal and external senior stakeholders

Products

Whether acting as Product Owner for a commercial product, or an internal Product Owner, you will need considerable negotiating and prioritization skills.

Sub-category Level 1 - Foundation Level 2 - Practitioner Level 3 - Advanced
Minimising risk Able to describe approaches to product development that minimise risk Able to assess a range of product development approaches that aim to minimise risk Able to lead product development using approaches that minimise risk
User research Able to describe approaches to understanding the needs of the user Able to assess suitable user research approaches to adopt in specific contexts Able to carry out effective user research
Defining requirements Able to describe approaches to requirements gathering Able to define functional and non-functional requirements Able to create clear user stories with testable acceptance criteria
User experience Able to create mockups for user experience testing Able to assess pain points within the user experience Able to lead iterative user experience improvements
Data analysis Able to describe approaches to data collection which support product improvements Able to assess appropriate data analysis techniques to help product development Able to apply appropriate statistical analysis to test product improvements